What to Do After a Breakdown?

If your car has just died on a Suffolk or Hampton Roads road, the first job is staying safe — and the second is calling a tow you can trust. Breaking down on Route 58 or the 460 bypass is unnerving, but a few calm steps protect you while help is on the way. Here's what our drivers tell stranded callers across Suffolk, Chesapeake and the rest of the region.

Get Off the Road If You Can

The moment you feel trouble, signal and ease toward the right shoulder or an exit. The further you are from moving traffic, the safer you'll be while you wait. If you can reach a parking lot or side street, even better.

Turn On Your Hazards

Flip on your hazard lights right away so other drivers see you, especially at night or in coastal rain. If you have flares or a reflective triangle, set them out behind the car.

Stay Buckled and Inside

On a busy highway, the safest place is usually inside your vehicle with your seatbelt on. Standing beside a car on the shoulder of the 58 bypass is one of the most dangerous things you can do. Exit only if it's clearly safe and away from traffic.

Call for a Tow

Once you're safe, call Towing Suffolk at (757) 935-4180. Give your exact location — a route number or cross street — your vehicle's make and color, and what happened. We'll send the nearest truck and stay on the line if you're somewhere risky. Need just a jump or a tire? Our roadside assistance team can often fix it on the spot.

Save our number now so it's ready before you ever need it — a breakdown is a lot less stressful when help is one tap away.